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Common FAQs


Frequently Asked Questions


1. Who can enrol in courses?

Our courses are designed for learners of all ages, from children aged 4 to adults up to 60+. Whether you’re a beginner or want to improve your skills, we have the right course for you.

2. How do one-to-one sessions work?

Each session is tailored to your needs. You’ll have a private online lesson with a tutor who will guide you through the material at your own pace. Sessions are held via video call, making learning convenient and accessible.

3. What technology do I need to learn online?

You’ll need a device with an internet connection, a camera and a microphone (such as a laptop, tablet or smartphone). We use Zoom or similar platforms for lessons, which are easy to set up and use.

4. Can I choose my own tutor?

Yes! We allow you to choose your preferred tutor based on availability, experience and teaching style.

5. What if I miss a lesson?

We understand that scheduling can be difficult at times. If you miss a lesson, you can reschedule it with your tutor based on mutual availability.

Your privacy matters

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GDPR

When you visit any of our websites, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and manage your preferences. Please note, that blocking some types of cookies may impact your experience of the site and the services we are able to offer.

  • These cookies are necessary for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms, or where they’re essential to providing you with a service you have requested. You cannot opt out of these cookies. You can set your browser to block or alert you about these cookies, but if you do, some parts of the site will not then work. These cookies do not store any personally identifiable information.
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